What's New in Payments

Societe Generale lets cardholders add personalized bank cards to Apple Pay

Societe Generale brings personalized credit and debit cards to Apple Pay — Societe Generale — “Societe Generale offers over 180 personalised physical cards, but this marks the first time customers will see the exact same card as they have in their wallet in Apple Pay. ‘With Apple Pay’s personalisation mirroring our cards’ personalisation, we are demonstrating continuity between our digital and our physical products,’ said Julien Claudon, head of card and digital payment.”





What's New in Payments

Aeon to identify customers with face recognition at 80 self-serve stores

Aeon to use facial recognition at 80 China self-serve stores — Nikkei Asian Review — “Aeon, Japan’s largest retailer by sales, will soon debut a chain of self-serve smart stores in China that can anticipate what a customer will buy upon entering the establishment… Facial recognition technology installed in the stores will identify shoppers. Customers’ smartphones will then display recommended items and coupons based on purchasing habits and digital payment history.”





What's New in Payments

Chatbots to issue over 1bn coupons a year by 2022

Digital coupon redemptions to surpass $90bn by 2022 — Juniper Research — “Juniper has quantified the volume of chatbot coupons as 25m this year, with this set to reach 1.1bn by 2022. The technology will enable greater personalisation of offers; particularly through use via social media, and at a fraction of the cost of using human operatives, and will aid in driving commerce transactions both online and in-store… Mobile will account for nearly 80% of all coupon redemptions by 2022.”


What's New in Payments

Amex applies for personalized blockchain rewards patent

American Express eyes blockchain for customer rewards systems — CoinDesk — “A new patent application published last week by the US Patent and Trademark Office details a concept for offering customer-specific types of rewards (including points, a virtual currency or specific items tied to a product). The filing indicates the financial giant would make these offers by compiling personalized data about the customer, such as their historic spending patterns.”


What's New in Payments

Premier Food Service adds rewards to contactless vending machines

Premier Food Service selects USA Technologies as a strategic partner as they move toward connecting 100% of their machines to cashless payment — USA Technologies — PARTNER NEWS — “‘As personalization becomes more common in the marketplace, we wanted to be one step ahead of the trend with customer loyalty and reward programs being at the center of our go-to-market strategy,’ said Gary Kurth, chief operations officer, Premier Food Service… ‘USAT has made it easy for companies like ours to quickly deploy innovative cashless payment technologies across our business so that we can better engage consumers at the point-of-sale and build in customer loyalty programs.’”