‘Alexa, send flowers’: Order a bouquet in time for Christmas using only your voice — Interflora — “Global flower delivery company Interflora has become the first UK retail brand to launch a complete end-to-end ‘V-commerce’ service, with just one simple voice-based transaction making it possible to send flowers via Alexa and check out with Amazon Pay, all without lifting a finger.”
LG has launched its LG Pay mobile payments service in the US, enabling owners of its G8 ThinQ smartphone to make payments via NFC in stores equipped with a contactless POS terminal — and in stores with a magnetic stripe terminal using Wireless Magnetic Communication (WMC)... More
PayByPhone is now available through Amazon Echo Auto — PayByPhone — “To use the PayByPhone skill for Alexa, users must enable the skill and connect their existing PayByPhone account through account linking. After this, users can simply say, ‘Alexa, ask PayByPhone to start parking’ to begin a new parking session at the user’s desired spot for their desired duration.”
Chinese mobile device manufacturer Xiaomi has launched the Mi Band 4 NFC fitness tracker that supports contactless NFC payments and QR-based payments through AliPay and can be used as a key when combined with the company’s MI Smart Door Lock... More
Want Walmart to help you grocery shop? With our new voice capabilities, just say the word — Walmart — “Beginning this month, customers can say: ‘Hey Google, talk to Walmart’ and the Google Assistant will add items directly to their Walmart Grocery cart. Best of all, customers can be extra confident that we can quickly and accurately identify the items they are asking for with the help of information from their prior purchases with us. The more you use it, the better we’ll get.”
Starbucks Korea debuts voice ordering through Samsung’s Bixby — Starbucks — “Bixby allows My Starbucks Rewards customers in South Korea to place an order and pay through voice recognition ‘on command’. The feature allows customers to speak just as if they were talking to a barista in-store, including modifying their beverage to meet their personal preference… These features are an extension of Starbucks Siren Order, the company’s mobile order and pay technology, which allows customers in South Korea to order and pay for their purchases before arriving at their store.”
Securing conversational commerce: How to make your interactions with virtual assistants safer — Mastercard — “Voice-based and text-based agents are commonly used for basic informational tasks ranging from performing an internet search, to finding the nearest restaurant and giving simple commands such as making a phone call. But a growing number of people are using this interface for more complex tasks, with 21% of respondents using this technology to shop, pay bills, bank online or send money.”
A simple design flaw makes it astoundingly easy to hack Siri and Alexa — Co.Design — “Using a technique called the DolphinAttack, a team from Zhejiang University translated typical vocal commands into ultrasonic frequencies that are too high for the human ear to hear, but perfectly decipherable by the microphones and software powering our always-on voice assistants. This relatively simple translation process lets them take control of gadgets with just a few words uttered in frequencies none of us can hear.”
Starling Bank, a UK mobile-only bank, is testing an integration of its API with Google Home, the voice-activated speaker powered by Google Assistant... More
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