The volume of transactions made using wearable devices has seen an eightfold increase in Europe over the past 12 months, Mastercard reports, while Australia tops the list of countries where most wearable payments are now being made.... More
mPOS transaction values to exceed $1.9tn by 2024 — Juniper Research — “Juniper Research forecasts that mPOS (Mobile Points of Sale) transaction values will exceed US$1.9tn by 2024, up from $850bn in 2019. This growth will be driven by service adoption from new business users, including pop-up stores and street vendors, for whom the acceptance of card payments was previously inaccessible.”
Bus passengers turning to contactless in record numbers, says First Group — Yahoo! Finance — “More bus passengers paid with contactless and mobile apps rather than cash on First Group’s local bus routes for the first time in its history, the company has revealed. According to bosses, 43% of payments were made by cash, with 45% made through non-cash methods, in the latest push towards a cashless society. The remainder came from ticket sales via third parties.”
Ibotta Holiday Shopping and Mobile Payments Study — Ibotta — “Of the 61% of survey respondents who have used their phones to make an in-store purchase, 63% are motivated by payment methods that offer rewards, rebates and cash back, while 55% would be inclined to adopt mobile payments if the solutions saved them money… More than half (52%) of these shoppers say they feel overwhelmed by the large number of mobile payments and rewards programmes.”
New York’s Omny contactless fare system is to undergo “a blitz phase of installations that will bring the popular new contactless fare payment system to all 472 stations as well as all MTA bus routes by the end of next year,” the city’s Metropolitan Transportation Authority (MTA) has announced... More
“My goal is to guide the NFC Forum in a slight pivot to increase focus on doing whatever is necessary to enable NFC technology to deliver a consistently positive user experience, however it is used,” Mike McCamon, the new executive director of the NFC Forum, has told NFC World... More
“UPI has had the fastest acceptance rate not just among payment platforms but digital platforms of any kind,” Dilip Asbe, chief executive officer of the National Payments Corporation of India, has told Bloomberg... More
A face recognition-based biometric payments system installed at 1,000 7-Eleven outlets in southern China last May has been adopted by 10% of the convenience store’s customers, the retailer has told Nikkei Asian Review... More
China remains the country with by far the highest mobile payments adoption rate, with 81.1% of smartphone owners making use of the technology, eMarketer reports... More
Rail passengers are now choosing to use ‘smart tickets’ for half of all the journeys they make, the UK’s Rail Delivery Group (RTG) has revealed, paving the way for the introduction of a wide array of innovative new fare structures... More
A major investigation into US consumers’ attitudes to mobile payments has found that concerns over how well they would be protected against loss should an issue arise is now the major barrier to widespread adoption of the technology... More
While health applications continue to be the main consumer adoption driver for wrist-worn wearables, support for mobile payments “is also starting to become a mainstay,” according to new research from IDC... More
Payment methods like Apple Pay and Google Pay will be used by US consumers to make transactions valued at a total of US$78.6bn this year, representing 1.6% of all US brick-and-mortar retail sales, according to a new forecast from 451 Research... More
Vietnam has recorded the highest growth in mobile payments in the past year, according to research by PwC... More
Merchants winning the battle for mobile wallet supremacy — Javelin Strategy & Research — “In the rush to market, the main wallet value proposition, paying at the POS, wasn’t particularly compelling. In reality, loyalty and rewards will drive adoption, something merchants are doing particularly well,” said Krista Tedder, director of payments at Javelin Strategy & Research.”
Apple Pay increasingly central to iPhone — Loup Ventures — “We estimate that Apple Pay now has over 252 million users, which equates to 31% of the active iPhone base… Adoption of Apple Pay continues to accelerate exponentially overseas compared to the US, with 85% of users being international vs 15% in the US… With the continued expansion into new markets and new partnerships with banks, we expect transaction growth of 200% over the next 12 months.”
Razer Pay gains 300,000 users in Malaysia within 48 hours — Razer — “Within 48 hours from the launch of Razer Pay on 4 July 2018, over 300,000 users in Malaysia downloaded and signed up for the Razer e-wallet app designed for youth and millennials… Also within the same 48 hours, over 11,000 transactions were made by first-time Razer Pay users at Berjaya Group stores (such as 7-Eleven and Starbucks).”
This woman is fattening the Apple Pay wallet — Fast Company — “We essentially put on an Apple Pay street fair. Local merchants who accept Apple Pay present an offer — maybe a dollar off your ice cream. We bring in food trucks and [feature] fun activities… We’ve also done event-type marketing at music festivals. Last year at BottleRock [a music and wine festival in Napa Valley], we worked with the event organizers to create Apple Pay-only lines. When you go to a concert, the last thing you want is to stand in line to pay for your beer.”
What’s really holding back in-store mobile payments? — GfK — “While security is often buried in promotional content to some degree, elevating this message to the first position could be a key to quicker adoption. The message of ‘the safest way to pay’ may be the path forward for mobile payments.”
Only one in ten iPhone owners have used Apple Pay and, among those who haven’t done so, 63% said it’s because their preferred merchants don’t support it as a payment option, research from Parks Associates reveals... More
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