HSBC has become the latest bank in Australia to add support for Apple Pay... More
Mobile banking
Customer satisfaction high for banks offering mobile payments
Customer satisfaction, overall brand image and retention metrics for banks are higher among customers who have a mobile payment service linked to their bank account, findings from the J.D... More
Guide introduces how Android Pay works
PARTNER NEWS: A seven-page guide that explores how Google’s Android Pay mobile payments platform works and why the service is beneficial to both consumers and banks is now available to download from the NFC World Knowledge Centre... More
UK restaurant chains test digital mobile banking receipts tied to customer purchases
Restaurant chains Eat and Bel-Air are piloting a service in their London locations that delivers real-time receipts to a customer’s mobile banking app by linking to the purchases they make using their bank cards at the retailer’s point-of-sale terminal. The service is also being trialled by UK challenger bank Monzo. More
Singapore banks add in-store QR code payments to mobile apps
Customers of Singapore’s DBS Bank and OCBC Bank will soon be able to make in-store mobile payments by scanning a QR code at any point-of-sale terminal belonging to the country’s electronic payments network Nets. More
Mahindra Comviva explores the evolution of digital payments in India
The most obvious recent change in the payments landscape across India is the significant increase in the number of digital payments taking place in both urban and rural areas as a result of the measures taken by the Indian government to push the cashless initiative to the top of the nation’s agenda, says Mahindra Comviva’s senior vice president and head of mobile financial solutions. More
Orange to launch mobile-only bank with NFC payments and AI
Mobile network operator Orange is to launch a mobile-only bank in France in July this year that will offer customers NFC mobile payments, P2P mobile transfers using SMS and an artificial intelligence-based virtual assistant that will eventually be able to complete tasks including making transfers and putting funds in savings. More
Six Dutch banks to take Belgium’s Payconiq to the Netherlands
Six Dutch banks including ABN Amro, ASN Bank, ING, Rabobank, Regiobank and SNS have announced their intention to launch Payconiq in the Netherlands this summer. Payconiq is a common mobile payment platform that lets customers make P2P payments as well as pay in-store and online and has been successfully piloted and launched in Belgium with support from ING, KBC and Belfius banks. More
Zelle processed 170m P2P payments in 2016
Banks offering Early Warning’s Zelle P2P payments platform processed more than 170m P2P payments in 2016, totalling US$55bn in aggregate transaction value... More
Meet NFC World partners at Seamless Asia
PARTNER NEWS: Antelop Solutions and Rambus will be exhibiting at the Seamless Asia expo in Singapore from 19 to 20 April... More
Lloyds to trial biometrics for online banking
Customers of Lloyds Banking Group across the UK will soon be able to log into their online banking accounts using fingerprint or facial recognition through Microsoft’s Windows Hello biometric authentication technology. The banking group is to trial the solution with Lloyds Bank, Halifax and Bank of Scotland customers with Windows 10 devices in the second half of this year. More
Android Pay links to mobile banking apps to simplify setup process
Android Pay has been integrated into the mobile banking apps of “several banks around the world” so that users can add their cards to the mobile payment service with “just the click of a button”. The feature will also work for those who have not installed Android Pay on their handset, giving them access to “the capabilities of Android Pay” without having to leave their mobile banking app. More
Westpac adds Samsung Pay in Australia
Westpac has become the first of Australia’s big four banks to begin supporting Samsung Pay, taking the service to “millions of Westpac Mastercard and Visa debit and credit cardholders” following its launch in the country with support from American Express and Citibank in June 2016... More
CaixaBank explains why it sees mobile payments as the key to adding value to its banking service
Mobile payments are the best example of how technology can add value to traditional banking services, says CaixaBank Payments’ head of mobile — and benefits will come not only in the form of increased revenues but also in the form of improved customer satisfaction, reputation and loyalty. More
ANZ raises mobile transaction limit with voice authentication
Customers of Australia’s ANZ bank will soon be able to make higher value transactions on their mobile devices by authenticating the payment using their voice... More
UAE residents to use NFC for ‘a wide range’ of mobile payments services
Consumers across the United Arab Emirates will soon be able to make payments across a “variety of services” using their mobile phone and Empay, a common mobile payment platform based on NFC. The solution forms part of Dubai’s Smart Government Initiative which aims to transform Dubai into the world’s smartest city. More
Samsung Pay opens early access phase in the UAE
Samsung Pay has launched an early access program in the UAE with support from Mastercard and Visa and a number of banks including Mashreq Bank, ADCB, Rakbank, Emirates NBD, Standard Chartered and NBAD... More
Australian banks lose fight to gain access to NFC functionality in Apple iPhones
The group of Australian banks seeking stronger negotiating powers with Apple over the NFC technology within its iPhone handsets have been denied access to it by the Australian Competition and Consumer Commission (ACCC) on the grounds that the proposed conduct would “reduce or distort competition in a number of markets” and that the benefits are “outweighed by the detriments”. More
HSBC and First Direct join Pay by Bank app
UK bank HSBC and its subsidiary First Direct have become the latest to sign up to Pay by Bank, the mobile payments app developed by VocaLink’s Zapp... More
Samsung reveals S8 with multi-biometrics, Samsung Pay reaches quarter of a billion transactions and adds online payments
Samsung has unveiled its latest Galaxy S8 and S8 Plus flagship devices, with support for iris and facial recognition technology and a fingerprint sensor which is now located on the back of the phone. Samsung Pass deals with major banks, an expansion of Samsung Pay to include online payments and details of its Bixby virtual assistant have also been announced. More