The popularity of QR codes has “skyrocketed” in the USA and UK this year, with 53% of consumers saying they want to see QR codes used more broadly in future and 43% that they plan to use a QR code as a payment method soon, a new survey has revealed.
Commissioned by mobile security provider MobileIron, the survey also found that 84% of respondents in the two countries have scanned a QR code before, with 32% having done so in the past week and 26% in the past month.
Over the course of the past six months, 38% of respondents have scanned a QR code at a restaurant, bar or café and 37% at a retailer, while 32% have scanned one on a consumer product.
When asked if QR codes make life easier, 64% of respondents said yes, while 47% stated that they have noticed an increase in QR code use during the Covid-19 pandemic.
In relation to security, however, the survey found that 71% of respondents cannot distinguish between a legitimate and a malicious QR code, although 67% said they were able to do so with a URL.
Just over half of the respondents (51%) said they have privacy, security, financial or other concerns about using QR codes but use them nevertheless, while 34% said they have no such concerns.
Some 2,100 US and UK consumers took part in the survey.