What's New in Payments

UK consumers report growing concerns over using ATMs and payment terminals

Touching technology: preparing for a post-pandemic future — Foolproof — “Since the outbreak, three out of four people say they are now more concerned than before about ATMs, a similar number about touchscreens in GP surgeries and more than half of users are more concerned than before about smartphones. Previously much less of a worry, card payment terminals are now more of a concern for six out of ten users, making it into the top 5 touchpoints of concern.”


What's New in Payments

Survey finds 84% of consumers are ‘thinking differently about how they make payments’

Over half of UK consumers have tried a new payment method since the outbreak of Covid-19 — Paysafe — “In the company’s latest ‘Lost in Transaction’ survey, in which 8,000 consumers globally were asked about their payment habits, findings revealed that 54% of UK consumers have used new forms of payments since the Covid-19 outbreak began, and 84% of respondents globally admitted they were now thinking differently about how they make payments.”





What's New in Payments

Survey finds US consumers would switch to mobile payments to save money

Ibotta Holiday Shopping and Mobile Payments Study — Ibotta — “Of the 61% of survey respondents who have used their phones to make an in-store purchase, 63% are motivated by payment methods that offer rewards, rebates and cash back, while 55% would be inclined to adopt mobile payments if the solutions saved them money… More than half (52%) of these shoppers say they feel overwhelmed by the large number of mobile payments and rewards programmes.”





What's New in Payments

One in ten Londoners ready to ‘consider microchipping themselves’ to speed up contactless payments

Would you microchip yourself to speed up paying with contactless? — This is Money — “11% of Londoners surveyed by PaymentSense and YouGov said they’d consider microchipping themselves to make it quicker for them to make contactless payments… A quarter say they’d be happy to use a fingerprint scanner to verify payments. 16% would be in favour of using a retinal scanner to do so.”


What's New in Payments

Survey: Security tops convenience for UK online payments

Brits care more about online payment security than convenience — Equifax — “Two thirds (66%) of people rate safe and secure payments as most important in the online checkout process, with only one in ten being most concerned about speed or simplicity. Security ranked highest across all age groups, and was a particular concern for over 55s (75%) compared to just over half of 18-24 and 25-34 year olds (52% and 53% respectively).”


What's New in Payments

Survey finds consumers ‘reluctant to swap passwords for biometrics’

Consumers reluctant to swap passwords for biometrics for fear of identity fraud — Paysafe Group — “Over half of consumers (56%) are worried that the shift to biometrics to authenticate online payments will dramatically increase the amount of identity fraud, according to new research conducted by Paysafe… The research found that four fifths (81%) of consumers still favour passwords for making payments online due to concerns about the security of new biometric options.”