PARTNER NEWS: Rambus has unveiled a mobile payments platform that will allow retailers to launch mobile payment and loyalty services that securely store and manage a variety of payment cards, as well as gift cards and loyalty points, to enable consumers to pay with credit, points and coupons in a single transaction at the point of sale... More
FPOS
Google Home owners get voice commands for grocery shopping
Owners of the Google Home speaker powered by Google Assistant can now buy groceries using voice commands... More
Mobile to account for 28% of online retail spending in Europe this year
More than a quarter of all online retail sales across Europe (27.9%) will be done using a mobile device in 2017, with UK consumers spending more money in-store, online and in-app using mobile devices than any other Europeans, research released by VoucherCodes.co.uk and the Centre for Retail Research (CRR) shows... More
Eight in 10 US consumers would prefer an Amazon Go automated store to traditional shopping
Some 84% of US consumers say they would enjoy shopping at an Amazon Go automated store more than a traditional grocery store, but a fifth think they would lose out on traditional shopping experiences by doing so, the results of a survey of 1,000 shoppers released by packaging solutions provider Shorr Packaging show... More
Tim Hortons and Burger King to get mobile order and pay?
Customers at Tim Hortons and Burger King restaurants in Canada will soon be able to order and pay in advance using a mobile phone app... More
Starbucks customers get voice ordering as mobile orders and payments continue to grow
US consumers can now place orders from coffee giant Starbucks by speaking into the Starbucks iOS mobile app or to Amazon’s virtual assistant Alexa. The move comes as the company reveals that mobile orders made up 7% of all its US transactions in the last quarter, with mobile payments now accounting for 27%. More
KFC uses facial recognition to offer menu recommendations in China
Fast food chain KFC and Chinese internet giant Baidu have opened a smart restaurant in Beijing’s Financial Street that uses facial recognition to make menu suggestions to new customers based on their gender, age and mood, and recommendations to returning customers based on items they have ordered in the past... More
Domino’s offers pizza orders with Google Home
Domino’s Pizza customers can now order pizza through Google Home, the voice-activated home assistant unveiled by Google in October 2016... More
Amazon Go store will let customers shop and go without checkout queues
Amazon employees in the US are testing a physical grocery store format that will use technology developed for self-driving cars to allow consumers with a dedicated mobile app to walk in, pick up the items they want and leave without going through a traditional checkout... More
Mobile retail commerce to reach US$1,120bn by 2020
The value of global mobile retail commerce is set to reach US$1,120bn by 2020, up from US$415bn in 2016, a white paper released by Aite Group predicts... More
McDonald’s to launch mobile order and pay next year
McDonald’s is planning to launch a mobile order and pay service in up to 25,000 restaurants worldwide by the end of 2018, starting in the US next year, the fast food giant has told NFC World... More
Caffè Nero to build mobile payments with Yoyo Wallet
Coffee chain Caffè Nero is to build a mobile payment and loyalty platform for its customers using technology supplied by QR code-based platform Yoyo Wallet... More
Early results show positive future for Kohl’s Pay
Since US department store chain Kohl’s rolled out its Kohl’s Pay QR code-based mobile payments service last month, week over week the retailer has witnessed a 70% increase in enrollment with user transactions doubling over the same period... More
Google Maps update enables food ordering from app
An update to Google Maps on iOS allows users to order food from their favourite restaurants directly from the app... More
UK supermarket chain trials NFC digital receipts
British supermarket chain Tesco is trialling a digital receipt service which will instantly send via email an electronic record of purchases to customers using a unique NFC sticker linked to an app on their smartphones... More
Verifone deploys mobile API standard
Verifone is deploying a new mobile API standard to improve interaction between mobile payment and loyalty apps in gas stations and convenience stores... More
South Korean store launches smart shopping experience
Customers at Lotte Department Store in the Bundang district of Seoul, South Korea, are being offered a new service that enables them to shop by scanning the barcode on their desired products using a shopper scanner device and completing the payment at dedicated terminals by tapping the handheld device against NFC dongles... More
Kohl’s launches QR code mobile payments feature across the US
Customers at US department store chain Kohl’s can now make purchases by scanning a QR code at the point of sale using Kohl’s Pay, a mobile payment feature that has been integrated into the retailer’s existing mobile app... More
Kohl’s to allow checkouts from mobile app
US department store chain Kohl’s is rolling out a new capability that will allow holders of its store-branded charge card to checkout directly from its mobile app... More