Three news stories.
• Should JD Power be in the NFCW Expo? Is this your organisation? Find out how to get your NFCW Expo showcase.
• Should JD Power be in the NFCW Expo? Is this your organisation? Find out how to get your NFCW Expo showcase.
52% of Apple Pay users say they are likely to apply for an Apple Card in the next 12 months, a JD Power survey of US consumers has found... More
Ease of use, data security are priorities for bank and credit card mobile app users, JD Power finds — JD Power — “More than two-thirds (69%) of study respondents indicate they have used a mobile payment service in the past 30 days. That number jumps to 76% among Millennials and Gen Z. This evidence suggests that efforts to integrate mobile payments with the mobile banking and credit card app experience would be beneficial.”
Customer satisfaction, overall brand image and retention metrics for banks are higher among customers who have a mobile payment service linked to their bank account, findings from the J.D... More