Walmart redesigns its stores for contactless shopping
US retail giant Walmart has unveiled a new store design that leverages mobile wayfinding and self-checkout kiosks to create “a digitally enabled shopping experience”... More
Scan & Go
Decathlon to introduce scan and go to all stores in the Netherlands
Customers at sporting goods retailer Decathlon in the Netherlands who don’t want to line up at a physical checkout can now simply scan their goods, pay and leave — without setting off alarms — thanks to the introduction of a mobile self-checkout solution... More
Sainsbury’s opens UK’s first checkout-free supermarket
Supermarket chain Sainsbury’s has launched the UK’s first till-free grocery store, with the pilot being used to help develop the company’s SmartShop Scan, Pay & Go technology which allows shoppers to pay via their smartphone... More
Sam’s Club to make it easier for shoppers to add products to Scan & Go mobile self-checkout basket
Sam’s Club files patent for next-level Scan & Go test — Sam’s Club — “With the upcoming test, we’ll enhance the experience with the launch of a technology using computer vision and machine learning. Rather than having to locate the barcode and scan it just right, the camera in the app will identify the product with a simple hover and add it to the member’s shopping list.”
Walmart cancelled in-aisle self-checkout project due to high levels of shopper theft
The main reason for Walmart’s decision to cancel its Scan & Go mobile self-checkout project last year was high levels of shopper theft, rather than low levels of consumer adoption, a former Walmart executive has revealed... More
Sam’s Club unveils mobile-first store that showcases the latest payments and retail technologies
Walmart-owned Sam’s Club is opening a new store in Dallas, Texas that will double as both a technology lab and a live retail store, enabling both customers and staff to test and make use of the latest developments in retail and payments technology... More
M&S rolls out mobile self-checkout in London food stores
M&S rolls out checkout free checkout as part of digital first strategy — Marks & Spencer — “M&S has today announced the launch of its scan and pay service, Mobile, Pay, Go, which will be available for customers in six London stores ahead of Christmas… The pacey roll out follows a successful trial of the service at Waterside Simply Food over the summer. The store now sees 20% of its sales from Mobile, Pay, Go with an average of 170 items being purchased through the app every hour.”
Shoppers forecast to spend $45bn a year using self-checkout in stores
‘Just Walk Out’ shopping and other smart checkout tech to reach over $45bn transactions by 2023, as retailers strive to eliminate lines — Juniper Research — “Retail spend at frictionless payment stores like Amazon Go will grow from an estimated US$253m in 2018 to over US$45bn by 2023. Juniper expects most of these transactions to be in convenience and general stores, with an average transaction value around US$30 per visit… Self-scanning apps, an alternative to ‘Just Walk Out’ technologies, will be used by over 32 million shoppers by 2023.”
Walmart cancels its scan-and-go payments pilot due to ‘low adoption’
Phasing out the checkout line: Retailers race to make shopping more seamless — CBC — “Walmart has abandoned mobile scan-and-go shopping at its US stores… The retailer rolled out the test project in about 120 US locations starting this past August. Walmart spokesperson Ragan Dickens said in an interview this week that scan and go had a ‘low adoption rate’.”
Rambus white paper sets out the benefits of in-aisle mobile checkout
Enabling customers to scan items in the aisle as they shop and then check themselves out and complete the payment process all from their mobile phone holds multiple benefits for retailers aiming to improve the in-store experience, cut costs and increase revenues, a new white paper from Rambus explains... More
Walmart expands Scan & Go mobile self-checkout pilot to 100 more stores
Why We’re Helping More Customers Scan and Go — Walmart — “The app allows customers to scan and bag items, including produce, while they shop and pay directly with their phones… Once customers are done shopping and have paid for their items, they simply walk through the Mobile Express lane on their way out… Customers see the price of individual items as they scan them along with a running total.”
Walmart deploying tech that lets in-store shoppers check out — on their own
Walmart deploying tech that lets in-store shoppers check out — on their own — Chain Store Age — “The free app allows members to scan merchandise bar codes as they move throughout store aisles and add merchandise to their shopping carts. The app also keeps a running total and itemized list of merchandise and prices, and lets shoppers checkout directly through their smartphone.”