Shell UK picks PayPal for mobile payments at the pump

Oil and gas company Shell has partnered with PayPal to roll out mobile payments at the pump across the “vast majority” of its 1,000 service stations in the UK. The move follows a successful trial in 2013 and will begin with a pilot involving selected Shell Drivers’ Club customers in April ahead of a nationwide rollout later in the year.


“Consumers will be able to use the service through either the Shell Motorist app or the PayPal app in a few easy steps,” Shell says. “After driving into the forecourt, the customer simply selects the corresponding pump on the app. The app then authenticates the transaction and the customer can then fill up and go.

“When refuelling is complete a receipt is automatically sent through to the phone, letting the consumer drive away safe in the knowledge the transaction was a success.”

“We’ve listened to our customers and know they will benefit from this innovation,” says Michael Hominick, retail marketing manager at Shell UK. “They will now have the flexibility and convenience of paying without having to leave their car. Those who want to go in-store and pay or purchase other items will still be able to, with the benefit of reduced queues.

“This is an exciting development for Shell. We believe that by working with a trusted brand like PayPal, this new service will positively impact our service stations by delivering the security, choice and convenience UK motorists are after.”

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