Black cabs across London can now accept HailoPay mobile payments

FARE TRADE: 15,000 London taxi drivers have already signed up to HailoPay

A mobile payment service that lets taxi passengers pay via their credit or debit card is now available to all of London’s 22,500 black cabs. To date, 15,000 of the city’s taxi drivers have signed up to the service.

“HailoPay allows passengers to use their smartphone to pay for the journey with a credit or debit card by visiting a secure site, entering their driver’s badge number and confirming the payment amount,” service provider Hailo says. “Upon completing the payment, the driver receives a notification and the passenger receives a receipt on their device, which can be sent via email.

“HailoPay also gives passengers the flexibility to split fares between friends or pay part in cash and part with mobile.”

The company launched a separate mobile payment service called Pay with Hailo in September 2014 that uses Bluetooth Low Energy (BLE) technology built into drivers’ and passengers’ iPhones to recognise when a passenger is in a Hailo driver’s vehicle. The two services will operate alongside each other.

“Pay with Hailo uses BLE beacon technology and was only available to people who had already downloaded and registered with the Hailo app to pay for taxi journeys hailed from the street,” the company told NFC World. “HailoPay doesn’t use NFC, requires no additional software, downloads or registrations — just a mobile browser and a mobile internet connection. Pay with Hailo is still operational. It will run alongside HailoPay.”

No cost

“The taxi industry is far from a cash-only, technophobic trade,” says Andrew Pinnington, CEO of Hailo. “In the past four years, the Hailo app has facilitated mobile and card payments for almost nine million journeys in London and now, through HailoPay, all London black cabs have the ability to accept mobile payments for passengers hailing off the street.

“We’re offering this service at absolutely no cost to passengers and drivers as part of Hailo’s commitment to create a world class taxi service for London that is 100% safe, 100% reliable and 100% accessible. Working together with drivers, we’ll continue to innovate and deliver a world class taxi service for London.”

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