Bricks and clicks unite: Metro Bank takes the revolution nationwide with launch of current accounts online — Metro Bank — “The use of cutting-edge technology means identification documents, along with a selfie, are uploaded directly onto the application. With verification and authentication taking place in real-time, accounts can be opened in less than 10 minutes, including setting-up internet banking.”
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Dutch banks ING and Rabobank begin QR code payments pilot
ING and Rabobank customers can now try out Payconiq — Payconiq — “Payconiq allows their users to simply pay online and in-stores by scanning a QR code. Thanks to a direct connection with the user’s bank account, transactions can be swiftly processed against low costs for the merchants… Consumers can already pay at over 45,000 merchants in Belgium and Luxembourg and soon in Germany where Payconiq has been released earlier this month.”
ABN Amro pulls out of Dutch banks’ mobile payment venture
ABN Amro and Payconiq discontinue collaboration talks — ABN Amro — “ABN Amro and payment service Payconiq have decided to end their talks to explore potential for collaboration… ABN Amro has made strategic choices of its own that impact the way the bank aims to serve its clients’ interests. For example, ABN Amro is further expanding the functionality of its popular payment request app, Tikkie, to retail and business clients.”
Commonwealth Bank introduces chatbot that can answer 200 banking and payments questions
Commonwealth Bank launches chatbot named Ceba — Commonwealth Bank of Australia — “Commonwealth Bank has launched its chatbot Ceba to assist customers with more than 200 banking tasks such as activating their card, checking account balance, making payments, or getting cardless cash… Available 24/7, Ceba can recognise approximately 60,000 different ways customers ask for the 200 banking tasks and will eventually be able to tell customers what they are spending their money on.”
Japanese bank to issue digital currency that cuts transaction costs
Japan’s biggest bank is releasing its own cryptocurrency in March — Investopedia — “The MUFG coin will have parity with the Japanese yen and will be rolled out to employees of the financial services group first. It will enable standard transactions, such as shopping or transfer of money between individuals (for example, splitting of a bill after a meal or drinks), at much lower costs as compared to credit cards.”
Cargo turns Uber cars into convenience stores
How Cargo is helping Uber drivers earn extra cash by selling stuff to passengers — VentureBeat — “Cargo partners with brands across confectionery, electronics, cosmetics, and more to offer riders access to goods such as chocolate bars and USB cables. The company sends a transparent case to drivers, along with the goods, which they place in the vehicle’s front compartment, allowing passengers to see at a glance what’s on offer. The traveler can then make payment using PayPal, Apple Pay, Android Pay, or their credit card through Cargo’s mobile website, using a unique code to ensure payment goes to the right driver.”
Mastercard to add biometric security to online transactions in Europe
Mastercard establishes biometrics as the new normal for safer online shopping — Mastercard — “Consumers will have the capability to use biometrics, such as fingerprints or facial recognition, as a way to identify themselves when they shop and pay with Mastercard as of April 2019… This shift to biometrics is part of Mastercard’s new action plan to help banks, retailers and partners to prevent fraud and improve the consumer experience in the new digital environment. It also meets new regulatory requirements around Strong Customer Authentication set out by PSD2 and is aimed at ensuring a smoother consumer experience and reducing unjustified declines.”
Walmart expands Scan & Go mobile self-checkout pilot to 100 more stores
Why We’re Helping More Customers Scan and Go — Walmart — “The app allows customers to scan and bag items, including produce, while they shop and pay directly with their phones… Once customers are done shopping and have paid for their items, they simply walk through the Mobile Express lane on their way out… Customers see the price of individual items as they scan them along with a running total.”
Dunkin’ Donuts offers faster pickups to customers who order via mobile
Dunkin’ Donuts unveils next generation concept store in Quincy, MA — Dunkin’ Donuts — “An exclusive On-the-Go drive-thru lane lets DD Perks members who order ahead via Dunkin’s mobile app bypass the ordering lane and merge straight into the line for the pickup window… Dunkin’ Donuts has also introduced an area dedicated to mobile pickups, so that members of the DD Perks Rewards program who order ahead via Dunkin’s mobile app can get in and out of the restaurant faster than ever before.”
Visa CEO plots central role in IoT payments
Visa CEO Al Kelly is planning for the day washing machines can make purchases — CNBC — “‘As the internet of things emerges and we see many more connected homes, connected cars and connected offices, you may end up with four, five, six, eight places in your home where you could actually buy from,’ Kelly told CNBC for Fortt Knox… ‘We at Visa are trying to make sure that we work with manufacturers around the world to create an on-ramp to facilitate payments from any of those locations,’ Kelly said. ‘We just want to be in the middle of that.’”
Walt Disney World to pilot cashless resort concept
Walt Disney World to test cashless resort concept at Animal Kingdom Lodge in February — WDW News Today — “Walt Disney World will be testing a cashless environment at Disney’s Animal Kingdom Lodge during a limited pilot program beginning February 12th, 2018. Jambo House at the Resort will be the first location to accept electronic payment only for all purchases and services… Valid forms of payments that will be accepted include MagicBands, credit cards, debit cards, Disney Gift Cards, Disney Rewards Redemption Cards and electronic payments methods such as Apple Pay, Samsung Pay or Google Pay.”
WeChat opens unmanned store in Shanghai
WeChat opens its first unmanned store in Shanghai — ECNS — “Shoppers need to scan a QR code with their WeChat app to enter the store. Sensors at the exit detect the shopper’s selections and automatically charge their WeChat wallet when they go through a ‘payment door’… WeChat payment industry operations director Bai Zhenjie said it takes less than 0.1 seconds for a customer to pay a bill. He added that facial and image recognition technology may be adopted in the store in the future.”
ANZ reports surge in mobile wallet transaction volumes
Mobile wallet spending surges over holiday period — ANZ Bluenotes — “ANZ data show a significant rise in the volume of mobile wallet transactions in December 2017, up 140% on the previous corresponding period… In December ANZ customers favoured their smartphones and wearables for 4.5% of all transactions, compared with 2% for the same time last year. ANZ data show mobile wallet transactions reached 3.9m in December, compared with 1.6m in the same month in 2016.”
Paris church tests contactless donations
Tap and pray: Paris church introduces contactless contributions — France 24 — “On Sunday, the Saint-François de Molitor church in Paris’s 16th arrondissement launched an innovative new technology to transform the old-fashioned wicker basket into a contactless payment terminal… If the scheme is successful, it will be rolled out into more churches around Paris, said Christophe Rousselot, director of financial development in the Paris diocese.”
Westpac integrates mobile banking app with iMessage
Westpac launches iMessage shortcut for customers — Westpac — “The new capability offers Westpac customers a shortcut to access banking services while texting with contacts on their iPhone. By clicking on the new Westpac icon in their text conversation window, customers will be able to make payments, generate a Cardless Cash code and share their BSB and account details without leaving their text message. Westpac for iMessage is an extension of the Westpac Mobile Banking App. Customers with iMessage enabled on their iPhone with iOS 11 and the latest version of the Westpac app (v8.4) will be able to use the capability.”
Amazon opens its cashierless store to the public
Amazon Go cashierless convenience store opening to the public — The Seattle Times — “The store requires customers to scan their smartphone on the way in, tracks them with cameras and other sensors as they browse, and, when they take an item off the shelf, adds it to a virtual cart. Groceries are charged to the customer’s Amazon account when they leave with their goods.”
Six in ten Chinese consumers have experienced a mobile payments security threat
Quick take: Mobile payment fraud rises in China, report finds — Caixin — “A China UnionPay survey of 105,000 people found that 60% had been exposed to some kind of mobile payment security threat, including information leaks, fraud or malicious attacks… Nearly 30% of users reporting mobile payment fraud said QR codes were involved, up from 15% last year.”
Japanese NFC pioneer NTT Docomo to introduce QR code payments
NTT Docomo to start QR code payment — NHK — “Major Japanese mobile carrier NTT Docomo says its subscribers will be able to pay at stores using a QR code… The payments will be added to a monthly bill, or deducted from a credit card. Subscribers will have to download an app on their smartphone to use the service. It will be available at some 19,000 retailers and restaurants nationwide. Docomo says that figure will rise to 100,000 in a year.”
Shanghai Metro installs QR code readers at ticketing gates
Shanghai Metro to accept mobile-app payments — Caixin — “QR code-readers are being installed in all 389 metro stations in the city, which will allow passengers to use an app developed by metro operator Shanghai Shentong Metro Group. The app – dubbed ‘Metro daduhui’ – will connect to the payments systems of Alipay and China UnionPay.”
National Australia Bank integrates with Amazon Alexa
Hands-free banking: ‘Alexa, ask NAB if I’ve been paid’ — National Australia Bank — “The NAB skill for Amazon Alexa will allow customers, who have connected Alexa with their NAB account to ask their Alexa device questions like: ‘What’s my savings account balance?’, ‘How much do I owe on my credit card?’ or ‘Did I get paid this week?’… ‘In the future, we certainly see this experience turning into one where you can pay bills, make funds transfers or even purchase items at the command of your voice.’”