Rapid innovation in the payments market resulting from the emergence of end-user device adoption and tokenization is leading to commerce experiences that are more seamless in nature and more convenient for the end user — but with such rapid change comes a need for a look in the mirror, says Pizza Hut’s director of digital ventures. More
What’s New in Payments
CaixaBank explains why it sees mobile payments as the key to adding value to its banking service
Mobile payments are the best example of how technology can add value to traditional banking services, says CaixaBank Payments’ head of mobile — and benefits will come not only in the form of increased revenues but also in the form of improved customer satisfaction, reputation and loyalty. More
Barclaycard: Realising the potential of conversational commerce is crucial
Having information about how, when and why consumers seek to contact organisations through digital assistants and chatbots and understanding why they are gravitating towards doing so is critical to achieving the full potential of conversational commerce, according to Barclaycard’s managing director of future payments Nick Kerigan and director of future payments Sanjaya Shrestha. More
Nordea Bank: PSD2 will require banks to adopt a ‘totally new way of viewing their customer base’
Significant confusion and a high level of fragmentation can be expected over the next five years as European financial institutions become accustomed to new regulations under the Payment Services Directive (PSD2) which will open the door to new competition within the European payment services market, says Nordea Bank’s vice president of strategic business development, transaction banking and business innovation. More
Samsung Pay goes live across India with support for Paytm and UPI money transfers
Samsung Pay has launched in India with support from Visa, Mastercard, American Express, Axis Bank, HDFC Bank, ICICI Bank, SBI Cards and Standard Chartered Bank, with Citibank India support expected “shortly”. The service has also integrated India’s leading mobile wallet Paytm and comes with support for peer-to-peer money transfers through the Indian government’s Unified Payments Interface platform. More
ABN Amro shares lessons learned deploying a mobile wallet service
Knowledge Centre Convenience, speed, reliability and security are the four most important pillars to building and delivering a successful mobile payment service, says Dutch bank ABN Amro’s senior product manager for mobile payments. Seven key lessons learned along the way are also shared in an in-depth paper which is now available in the NFC World Knowledge Centre. More
Nordea launches PSD2-inspired Open Banking portal
Nordic bank Nordea has launched the first version of its Open Banking/Open API portal, offering third-party developers the chance to collaborate with the bank as part of the requirements laid out by the European Payment Services Directive (PSD2)... More
Wristbands for contactless payments given away at MWC
Giesecke & Devrient (G&D) and Spain’s CaixaBank have distributed prepaid wristbands to visitors to Mobile World Congress in Barcelona which let them make contactless payments... More
Pizza Hut unveils pizza-ordering shoes
Pizza Hut has unveiled a pair of shoes with a button that lets wearers order pizza and get it delivered... More
Europe to relax requirements on strong customer authentication for online and unattended payments
The European Banking Authority (EBA) is to modify its proposed plan for “strong customer authentication” on all remote payments over €10 (US$10.50), which would have required customers to present additional authentication at checkout such as passwords and codes, or use a card reader... More
NPCI, Mastercard and Visa unveil standardised QR code mobile payments for India
Indian consumers can now make QR code-based mobile payments using BharatQR, a “low cost, interoperable mobile acceptance solution” backed by the Indian government and developed by Mastercard, Visa and National Payments Corporation of India (NPCI)... More
What’s New in Payments: Leading international innovators explain the latest payments trends and technologies in free special report
Senior executives from Starbucks, Pizza Hut, Barclaycard, Swatch and CaixaBank are among 12 leading payments innovators who have contributed to What’s New in Payments, a 104-page special report that is now available to download free of charge from the NFC World Knowledge Centre... More