T-Mobile launches mobile banking solution T-Mobile Money, available now on Android and iOS — 9to5Google — “T-Mobile Money hasn’t been officially launched, but was discovered early thanks to its (likely unintended) addition to Google Pay’s list of US banks and credit card companies. Its official website, discovered by Domain Name Wire, went live today and has the full details of the interesting offering.”
Mobile banking
Commonwealth Bank to test ‘smart money’ that knows what it can be spent on
Australia’s Commonwealth Bank is to pilot a new type of ‘smart money’ that can be pre-programmed with a set of conditions that define what it can be spent on, who it can be spent by and when it can be spent... More
Bank of America links its mobile apps to let customers access multiple services without re-authenticating
Bank of America unveils new mobile capabilities — Bank of America — “Bank of America today announced that it is introducing a new feature that will allow clients to move seamlessly between the Bank of America, Merrill Lynch, Merrill Edge and US Trust mobile apps without having to re-authenticate… The new app-linking feature will be available at Bank of America, Merrill Lynch, and Merrill Edge today and at US Trust in November.”
Google Pay goes live in Italy
Google Pay has arrived — Google Blog Italia (translation) — “Simply add a credit, debit or prepaid card (Maestro, MasterCard, Visa) issued by any of the supported banks and credit institutions to the Google Pay app — including Banca Mediolanum, Boon, Hype, Nexi, N26, Revolut, Widiba and, in the coming months, Iccrea Banca and Poste Italiane — to turn your Android smartphone into a wallet. Users can also activate the service directly in the mobile banking app of their bank.”
Russian banks begin rollout of national biometric identity system
Russia’s multi-bank remote customer identification facility, which has been in beta testing since early 2018, has launched with Know Your Customer (KYC) enrolment points now working at more than 400 banks in 140 cities... More
JPMorgan Chase to reward mobile-only bank account customers for using key features
JPMorgan Chase takes smartphone account ‘Finn’ nationwide — Reuters — “JPMorgan is offering $100 to people who open accounts and complete 10 transactions of certain types, such as sending money to another person or paying a bill. The incentive is designed to make customers familiar with using the app, said Melissa Feldsher, head of Finn. She believes customers will stick with the accounts after seeing they can automatically make deposits to their savings accounts, such as moving $2 from their checking account every time they spend $5 with the app at a Starbucks coffee shop.”
Citi to let customers check their bank account from within Facebook Messenger
Citi joins chatbot arms race, unveils Facebook messenger tie-up that will launch later this year — South China Morning Post — “Citi’s offering will be the first Facebook Messenger-embedded chatbot to let customers access their own financial records and potentially conduct transactions in future. It plans to roll out the service worldwide following its launch in Singapore in March.”
SocGen lets customers open a bank account on their mobile phone
Société Générale and Idemia revolutionize remote account opening — Idemia — “For the first time in France, a bank offers new clients to open accounts remotely without a mandatory transfer, by using Idemia’s facial biometric recognition technology, with a dynamic selfie in order to identify the future client.”
Bank of America adds AI assistant to mobile banking app
Bank of America delivers first widely available AI–driven virtual financial assistant — Bank of America — “Bank of America is rolling out the first widely available AI-driven virtual assistant of its kind in financial services, Erica, to its 25 million mobile clients… Erica is designed to learn from clients’ behaviours over time, helping them accomplish simple to complex tasks within the mobile banking app with easy-to-follow prompts. Clients can interact with Erica any way they choose, including texting, talking or tapping options on their screen.”
Barclays signs digital and mobile payments deal with PayPal
Barclays and PayPal announce industry leading partnership — Barclays — “Consumers are expected to benefit from a raft of new features that will make it even easier to manage their PayPal account in Barclays digital channels, and to use their Barclays products in their PayPal digital wallet… PayPal and Barclays will explore unique ways to connect Pingit and PayPal to improve how customers can move and manage their money. The partnership will also explore opportunities for US consumers to redeem Barclays reward points at businesses that accept PayPal worldwide.”
PayPal expands into mainstream banking
PayPal makes a move toward traditional banking — Wall Street Journal — “The San Jose, Calif-based payments company has been quietly reaching out to groups of customers in recent months with an offer to add basic banking features to their PayPal digital wallet. The features include Federal Deposit Insurance Corp insurance for their balances, a debit card that can be used to withdraw cash at ATMs and the ability to direct-deposit their paychecks.”
Google to work with European banks on PSD2 opportunities
Google says it is looking to partner with banks, not be their rival — The Irish Times — “Florence Diss, head of commerce partnerships for Google in Europe, the Middle East and Africa (EMEA), said the company is actively working with a number of banks to explore opportunities arising from the payments services directive 2 (PSD2)… Ms Diss’s comments come as Google joined with KBC Bank Ireland at Finovate to demonstrate the latter’s mobile app, which allows users to open a current account in less than five minutes using a selfie for identification purposes.”
Square lets users deposit their wages in its Cash app
Square’s Cash app now supports direct deposits for your paycheck — Techcrunch — “This feature combined with the Cash app’s debit card now means that the app can essentially provide all the basic functions of a bank account.”
KBC adds third-party services to its mobile banking app
KBC first to incorporate non-banking apps in mobile app — KBC Group — “Starting this summer, customers can use their mobile banking app directly to start a car parking session and pay via the 4411 parking service; check the balance on their meal and eco vouchers (Monizze card) and monitor payments made using the card… In the future, as well, we’ll be continuing to actively seek out partners that can help enhance our banking apps and applications and help increase added value for our customers.”
Amazon plots move into mobile payments and financial services
Are you ready for an Amazon-branded checking account? — Wall Street Journal — “Amazon.com Inc is in talks with big banks including JPMorgan Chase about building a checking-account-like product the e-commerce giant could offer its customers, according to people familiar with the matter… Converting its shoppers into financial account holders could also aid Amazon as it ramps up its efforts in payments… The company is now trying to bring Amazon Pay to brick-and-mortar stores, according to people familiar with those plans. It is likely to begin with Whole Foods, which Amazon bought last year for roughly US$13.5bn.”
Dejamobile unveils seamless banking and mobile payments enrolment service
PARTNER NEWS: Banks can now use a service from NFC payments specialist Dejamobile to let new customers open a bank account, confirm their identity using approved Know Your Customer (KYC) procedures, request and receive an NFC bank card and begin making mobile payments — all from their smartphone and in under five minutes... More
Wells Fargo puts AI into mobile app to help customers manage their money
Wells Fargo adds AI enhancement to mobile app, giving personalized account insights to customers nationwide — Wells Fargo — “Insights range from flagging higher-than-normal automatic monthly payments so that customers may look into a change to a reoccurring bill, to reminding a customer to transfer money from savings to a checking account to avoid a possible upcoming overdraft… Currently there are over 50 different prompts a customer can receive based on past and expected future account activity, with plans to continue adding new insights regularly. The feature will expand to small business and credit card customers later this year.”
One in five Americans are using voice assistants and chatbots for commerce
Securing conversational commerce: How to make your interactions with virtual assistants safer — Mastercard — “Voice-based and text-based agents are commonly used for basic informational tasks ranging from performing an internet search, to finding the nearest restaurant and giving simple commands such as making a phone call. But a growing number of people are using this interface for more complex tasks, with 21% of respondents using this technology to shop, pay bills, bank online or send money.”
Radius Bank lets customers add location-based transaction restrictions
Radius Bank launches innovative card control app to give customers greater financial peace of mind — Radius Bank — “The Radius Card app provides a number of money management benefits, including: On/off switch allows customers to quickly turn off their debit card should it become misplaced and back on again once it has been recovered; Location-based restrictions prevent transactions outside a specific area determined by the user; Real-time alerts whenever the card is used or when a transaction has been attempted and declined; Spending caps and activity limits to help users budget expenses better.”
Metro Bank lets customers open an account with a selfie
Bricks and clicks unite: Metro Bank takes the revolution nationwide with launch of current accounts online — Metro Bank — “The use of cutting-edge technology means identification documents, along with a selfie, are uploaded directly onto the application. With verification and authentication taking place in real-time, accounts can be opened in less than 10 minutes, including setting-up internet banking.”