More than eight in ten consumers have used “an NFC contactless card or mobile payment wallet” (85%) and contactless payment card usage has increased by 30% over the past two years, according to a survey of consumers in nine countries around the world that has been conducted for the NFC Forum... More
Customer experience
Nearly 100m US consumers will be scanning QR codes by 2025
The number of US consumers who use their smartphone to scan QR codes to make contactless payments and for a wide range of other use cases such as scanning codes in print publications, on restaurant menus and in retail outlets will rise from 83.4 million in 2022 to 99.5 million by 2025, according to an Insider Intelligence forecast... More
Luxury brand to use NFC to connect physical perfumes with unique NFTs
Luxury perfume brand Byredo is to let collectors create a customised scent in the form of a non-fungible token (NFT) using digital ingredients that will then be produced as a limited edition physical perfume and supplied in individually numbered bottles with an NFC tag that connects to the NFT... More
ST provides insight into using NFC tags to enhance consumer experiences
KNOWLEDGE CENTRE: A comprehensive guide to implementing NFC tags to provide enhanced consumer experiences in a wide range of use cases is now available to download from the NFCW Knowledge Centre... More
Global survey finds more than half of consumers continue to prefer using a physical payment card for in-person purchases
More than one in two consumers worldwide prefer using a physical payment card to using cash or a digital wallet when making in-person purchases (53%), a survey has revealed... More
Mastercard to let consumers make card-free biometric payments in store with their face or palm
Mastercard has a launched a biometric checkout scheme that sets out standards and requirements for in-store biometric payment solutions enabling consumers to make contactless biometric payments with their face or palm and without needing to use a payment card or mobile device... More
US ice hockey team Nashville Predators lets fans authenticate limited edition jerseys with NFC
Fans of US ice hockey team Nashville Predators who purchase a limited edition jersey marking the retirement of goaltender Pekka Rinne can authenticate their purchase and access digital content and offers by scanning an NFC tag embedded in the garment with their smartphone... More
German luggage brand leverages NFC for product authentication and customer engagement
Purchasers of Straw+ suitcases manufactured by German luggage brand Stratic can now authenticate their purchase, access product information and receive offers and tips about packing by tapping an NFC chip embedded in the suitcase with their NFC smartphone... More
Clinique adds NFC to packaging for post-purchase customer engagement
Consumers purchasing a limited edition of cosmetics brand Clinique’s Moisture Surge 100H moisturiser can now access a range of digital content and services by tapping an NFC chip in the skincare product’s packaging with their NFC smartphone... More
Global shipments of biometric payment cards to grow by 850% and reach 173m in 2026
Shipments of biometric payment cards with embedded fingerprint sensors will grow by almost 850% and reach a total of 173m worldwide by 2026, according to a forecast by Juniper Research... More
Genoa trials open loop contactless fare payments with group ticketing and fare capping
Passengers travelling on public transport services in the Italian city of Genoa can now use their physical debit or credit card or a digital version stored in an NFC wallet to make contactless fare payments for bus journeys on its urban network and on Volabus and Airlink airport bus services... More
Dejamobile gets PCI CPoC certification for its software POS solution
PARTNER NEWS: Dejamobile has received PCI CPoC certification for its white label ReadyToTap Payment for Merchants solution, enabling merchants around the world to be provided with the ability to accept contactless payments on standard Android NFC devices... More
Entrust to offer digital-first payment solutions via Antelop acquisition
PARTNER NEWS: The acquisition of Antelop Solutions by Entrust will enable the development of more comprehensive solutions for the issuance of both digital and physical payment cards and offer customers “true digital-first payment credentials with physical card synergies that fully align with consumer expectations for simplicity and security,” the companies have revealed... More
Japanese merchants trial face payments for customers wearing a mask
Consumers using 10 restaurants and retail outlets in the Japanese city of Niigata can now test a biometric payments service that lets them authenticate contactless payments with their face even if they are wearing a mask... More
Carnival adds support for on-shore contactless payments to on-board wearable payments device
Passengers on Princess Medallion Class cruise ships can now use their Princess Medallion NFC-enabled wearable device to make contactless payments at on-shore merchants that support leisure travel giant Carnival Corporation’s Medallion Pay payments service... More
Adidas rolls out contactless in-store shopping in the Philippines
Customers using an Adidas store in Manila in the Philippines can now select products, request different sizes and styles to try on and pay for their purchases directly from their smartphone... More
UK grocery stores let consumers receive personalised digital vouchers on their smartphone
Customers shopping at Nisa grocery stores across the UK will soon be able to scan selected products with their smartphone in order to receive digital vouchers that entitle them to a discount on those products when they present their ‘voucher wallet’ at the checkout... More
Brazilian football club Atlético Mineiro lets fans authenticate special edition jerseys with NFC
Fans of the Brazilian football club Atlético Mineiro who purchase one of its collectible ‘Manto da Massa 113’ football jerseys can authenticate their purchase and unlock digital content by scanning an NFC tag embedded in the top with their smartphone... More
Israeli supermarket chain to roll out scan-free self-checkout ‘smart carts’
Customers at Machsanei Hashuk supermarkets across Israel will soon be able to select and place items they want to buy in a self-checkout “smart cart”, receive personalised recommendations, product information and promotions via an on-cart screen, and pay for their purchases without needing to scan them or use a checkout... More
JR East launches contactless coffee shop with AI-powered robot barista
Rail passengers at Tokyo and Yokohama stations in Japan can now order, collect and pay for coffee made by a six-armed AI-powered robot barista — known as Ella — at a fully automated contactless coffee shop... More