A group of Capital One customers have begun piloting Eno, a chatbot that uses artificial intelligence to answer requests for account information and to pay bills via SMS and emojis... More
Chatbot
Turkish retailer adds payments to Messenger bot
Istanbul-based mobile retailer Getir has integrated Mastercard’s Masterpass service into its Facebook Messenger bot, enabling customers to choose products, place their order and pay from within a chat window... More
Half of US and UK consumers want more chatbots
Nearly half of mobile users in the US and UK (49%) say they would like more conversational chatbot and/or SMS messaging options with brands, research released by OpenMarket says... More
Mahindra Comviva adds chatbot payments to mobile wallet
PARTNER NEWS: Customers using mobile financial services firm Mahindra Comviva’s Mobiquity Wallet can now make payments through a chatbot integration designed to assist consumers “through their digital payments journey with their banks”... More
Facebook update brings tokenization to Messenger payments
Facebook has introduced a payments update to its Messenger platform that will allow US businesses who are not integrated with Stripe or PayPal to process payments within both messages and webview using tokenization technology... More
Facebook updates Messenger bots to enable payment
Businesses across the US will now be able to sell products and services through Facebook’s Messenger app... More
Pizza Hut enables orders on social media
Customers of Pizza Hut will soon be able to place orders using Facebook Messenger and Twitter through a new chatbot launched by the pizza chain and technology provider Conversable... More