Customers of India’s Icici Bank can now make a cash withdrawal at any of the bank’s 15,000 ATMs, using just their mobile phone... More
Icici Bank lets customers withdraw cash with their mobile phones
ATM
Hang Seng adds mobile cash withdrawals to Hong Kong ATMs
Hang Seng launches mobile cash withdrawal service — Hang Seng Bank — “Customers in Hong Kong can initiate cash withdrawal instructions on their mobile phones by using the Hang Seng Personal Banking mobile app and then collect their cash at the nearby Hang Seng ATM… At launch, all Hang Seng ATMs will support QR code cash withdrawals and over half will support both QR code and NFC cash withdrawals. NFC connectivity will be extended to all ATMs in the first half of 2020.”
OCBC lets customers use mobile phones to withdraw cash from ATMs
OCBC Bank is first in Singapore to enable cash withdrawals at ATMs using QR codes — OCBC — “OCBC Bank customers can withdraw cash by just scanning a QR code using the OCBC Pay Anyone app, then authenticating the transaction via fingerprint, faceprint or mobile banking login credentials… Using a QR code instead of keying in a PIN is more secure because biometric authentication can be chosen, a more robust security feature than a PIN that can be revealed or stolen. Further, a physical ATM card can be skimmed while a mobile device cannot.”
NatWest targets customer accessibility with new-design debit card
UK bank NatWest is introducing a debit card design for all its customers that is easier for cardholders with conditions such as visual impairment and dementia to recognise and use... More
Ithmaar Bank rolls out biometric ATMs in Bahrain
Ithmaar Bank launches biometric ATM network — Trade Arabia — “Ithmaar Bank customers are no longer required to use their cards at the bank’s ATMs. Instead, they can simply use their fingerprint along with their PIN to process financial transactions… To use the service for the first time, customers will need to register their fingerprint data at their nearest branch. The one-time registration only takes a few minutes and allows customer immediate access to the new service.”
NatWest Bank begins UK’s first trial of contactless biometric cards
NatWest Bank has begun a three-month pilot of bank cards incorporating a fingerprint... More
E Sun Bank fits face recognition to ATMs
E Sun Commercial Bank has fitted face recognition security to its ATMs... More
CaixaBank rolls out facial recognition ATMs
CaixaBank, the world’s first bank to use facial recognition to withdraw cash at ATMs — CaixaBank — “CaixaBank has become the world’s first financial institution to offer its customers the ability to use facial recognition to withdraw cash from ATMs, without having to enter their PIN… CaixaBank now has this verification system in place in four Store branches in Barcelona, with a total of 20 terminals. The company plans to progressively expand facial recognition across its Store offices from the second half of 2019.”
Japan’s Seven Bank to let customers open accounts at in-store ATMs
Seven Bank to use facial recognition to let people open accounts at ATMs across Japan — The Japan Times — “The new ATM operated by Seven Bank, a unit of retailer Seven & I Holdings Co, would be able to confirm the identity of someone wanting to set up a bank account in a few seconds by scanning a photo ID and taking a picture through a high-precision camera… Seven Bank has over 24,000 ATMs at convenience stores, public facilities and elsewhere nationwide. Several thousand of the new ATMs are expected to be installed by summer 2020 in large cities.”
Dubai bank adds cardless cash withdrawals to mobile banking app
Emirates Islamic launches cardless cash withdrawal feature via its mobile banking app — Zawya — “Customers can now initiate the cash withdrawal from the bank’s mobile banking app and the funds can then be withdrawn from any Emirates Islamic ATM without using a debit or credit card. This innovative service also allows the bank’s customers to make transfers to recipients using only their mobile phone number. Beneficiaries will receive an SMS with a one-time PIN to withdraw the amount transferred from the closest Emirates Islamic ATM.”
National Australia Bank demos face recognition ATM
National Australia Bank (NAB) has built and demonstrated a proof-of-concept ATM that recognises customers’ faces, removing the need for customers to use a bank card to make a withdrawal... More
ANZ lets customers use smartphones and smartwatches to withdraw cash from ATMs across Australia
ANZ launches smartphone ATM access in an Australian first — ANZ — “ANZ today announced a new way for customers to access cash on the go, using only their smartphone or watch at 2,400 ATMs across Australia… There are more than one million ANZ customers currently using digital wallets loaded with an ANZ-issued card. Between October 2017 and August 2018, ANZ customers made more than 57m mobile payment transactions worth more than A$1.83bn. This was an increase of more than 150% in transaction numbers from the same time a year earlier.”
Ithmaar Bank to let Bahraini consumers withdraw cash from ATMs with just their fingerprint and a PIN
Ithmaar Bank and Eazy Financial Services announce plans to launch the region’s first biometric payment network — Ithmaar Bank — “When implemented, Ithmaar Bank customers will no longer be required to use their bank cards at ATMs. Instead, they will simply be able to use their fingerprint along with their PIN to process financial transactions. This provides a simpler, more secure way to process financial transactions than ever before. In future, this may also include points of sale.”
UnionPay rolls out its mobile payments app to cardholders in Hong Kong and Macau
UnionPay International launches the UnionPay app in Hong Kong and Macau to enhance the local customers’ mobile payment experience — UnionPay International — “From today, consumers in Hong Kong and Macau can bind their locally issued UnionPay cards to the UnionPay app and enjoy mobile payment service both in and outside Hong Kong and Macau… So far, UnionPay is accepted at almost all ATMs and POS terminals in Hong Kong and Macau, and a total of about 19m UnionPay cards are issued in Hong Kong and Macau.”
Chase lets customers use mobile wallets to withdraw cash at ATMs across the US
Chase expands cardless access to 15,000 ATMs nationwide — Chase — “Chase today announced that customers can now get cash through their phone’s mobile wallet at nearly all of its 16,000 ATMs nationwide, as well as access to all ATM vestibules outside of the branch… Customers no longer need a physical debit card or access code for authentication and can simply ‘tap’ their smartphone on the ATM to easily and securely access money on the go.”
Mastercard to pilot cardless ATM withdrawals
It’s app, tap and go at ATMs thanks to Mastercard and Diebold Nixdorf — Mastercard — “Here’s how it works: Consumers open their bank’s app on their smartphone. They use the app to find nearby ATMs, choose the amount they want to withdraw and see the associated fees. Once at the ATM, they quickly snap or tap, often by scanning a QR code, authenticate using optional biometrics on device, and take the dispensed cash.”
Wells Fargo makes it easier for customers to access popular mobile payments services
Wells Fargo reimagines mobile experience with ‘Pay with Wells Fargo’ — Wells Fargo — “Today Wells Fargo & Company announced Pay with Wells Fargo, which will bring to the app’s home screen an option for customers to conveniently select their most commonly used payment features like Zelle, mobile wallets, card-free ATM access code and transfers, even before signing into the app… Longer-term features of Pay with Wells Fargo will be customized based on customers’ personal usage patterns. Customers also will have the ability to customize the highlighted features themselves.”
FNB to roll out biometric ATMs that customers can use to open a bank account
Biometric ATMs extend banking services — IT-Online — “The TouchPoint validates a customer’s identity by scanning a fingerprint placed on the biometric reader and it can detect false fingerprints to prevent fraud. The identity of the customer is then verified with the Department of Home Affairs to ensure the self-service account opening complies with the relevant laws.”
PayPal expands into mainstream banking
PayPal makes a move toward traditional banking — Wall Street Journal — “The San Jose, Calif-based payments company has been quietly reaching out to groups of customers in recent months with an offer to add basic banking features to their PayPal digital wallet. The features include Federal Deposit Insurance Corp insurance for their balances, a debit card that can be used to withdraw cash at ATMs and the ability to direct-deposit their paychecks.”
Hong Kong bank adds finger vein biometrics to ATMs
Hong Kong lender banking on finger veins being better than faces for ATM security — South China Morning Post — “Bosses at Bank of China Hong Kong said on Tuesday they expected to bring finger vein identification to all of the company’s ATMs across the city, claiming the feature to be more secure than facial recognition. The bank – the first to use the new technology in the city – had already extended it to a third of its cash machines by last month.”