What's New in Payments

UK pilots new ways to provide access to cash in communities without bank branches

NatWest debit card being put into a card reader

Residents and small businesses in nine UK communities are taking part in a series of pilot schemes which aim to improve access to cash in rural and disadvantaged areas, where individuals remain dependent on cash but where bank branches and ATMs have closed down and local cash infrastructure is under threat... More




What's New in Payments

UK consumers report growing concerns over using ATMs and payment terminals

Touching technology: preparing for a post-pandemic future — Foolproof — “Since the outbreak, three out of four people say they are now more concerned than before about ATMs, a similar number about touchscreens in GP surgeries and more than half of users are more concerned than before about smartphones. Previously much less of a worry, card payment terminals are now more of a concern for six out of ten users, making it into the top 5 touchpoints of concern.”





What's New in Payments

Mastercard rolls out Cash Pick-Up service that lets anyone send cash to ATMs

Mastercard wants to give you fast access to cash — using only your cell phone — CNBC — “Consumers can withdraw money sent by friends and family, get cash in emergency situations (in the event of a lost bank card, for example), and redeem rebates or other cash rewards that corporations have historically sent via mail… Users receive a text message with an order amount, secret code and link showing the nearest ATM from which they can withdraw money — up to US$500 per order and $3,000 a day.”




What's New in Payments

Hang Seng adds mobile cash withdrawals to Hong Kong ATMs

Hang Seng launches mobile cash withdrawal service — Hang Seng Bank — “Customers in Hong Kong can initiate cash withdrawal instructions on their mobile phones by using the Hang Seng Personal Banking mobile app and then collect their cash at the nearby Hang Seng ATM… At launch, all Hang Seng ATMs will support QR code cash withdrawals and over half will support both QR code and NFC cash withdrawals. NFC connectivity will be extended to all ATMs in the first half of 2020.”


What's New in Payments

OCBC lets customers use mobile phones to withdraw cash from ATMs

OCBC Bank is first in Singapore to enable cash withdrawals at ATMs using QR codes — OCBC — “OCBC Bank customers can withdraw cash by just scanning a QR code using the OCBC Pay Anyone app, then authenticating the transaction via fingerprint, faceprint or mobile banking login credentials… Using a QR code instead of keying in a PIN is more secure because biometric authentication can be chosen, a more robust security feature than a PIN that can be revealed or stolen. Further, a physical ATM card can be skimmed while a mobile device cannot.”



What's New in Payments

Ithmaar Bank rolls out biometric ATMs in Bahrain

Ithmaar Bank launches biometric ATM network — Trade Arabia — “Ithmaar Bank customers are no longer required to use their cards at the bank’s ATMs. Instead, they can simply use their fingerprint along with their PIN to process financial transactions… To use the service for the first time, customers will need to register their fingerprint data at their nearest branch. The one-time registration only takes a few minutes and allows customer immediate access to the new service.”