What's New in Payments

UK consumers report growing concerns over using ATMs and payment terminals

Touching technology: preparing for a post-pandemic future — Foolproof — “Since the outbreak, three out of four people say they are now more concerned than before about ATMs, a similar number about touchscreens in GP surgeries and more than half of users are more concerned than before about smartphones. Previously much less of a worry, card payment terminals are now more of a concern for six out of ten users, making it into the top 5 touchpoints of concern.”





What's New in Payments

Mastercard rolls out Cash Pick-Up service that lets anyone send cash to ATMs

Mastercard wants to give you fast access to cash — using only your cell phone — CNBC — “Consumers can withdraw money sent by friends and family, get cash in emergency situations (in the event of a lost bank card, for example), and redeem rebates or other cash rewards that corporations have historically sent via mail… Users receive a text message with an order amount, secret code and link showing the nearest ATM from which they can withdraw money — up to US$500 per order and $3,000 a day.”




What's New in Payments

Hang Seng adds mobile cash withdrawals to Hong Kong ATMs

Hang Seng launches mobile cash withdrawal service — Hang Seng Bank — “Customers in Hong Kong can initiate cash withdrawal instructions on their mobile phones by using the Hang Seng Personal Banking mobile app and then collect their cash at the nearby Hang Seng ATM… At launch, all Hang Seng ATMs will support QR code cash withdrawals and over half will support both QR code and NFC cash withdrawals. NFC connectivity will be extended to all ATMs in the first half of 2020.”


What's New in Payments

OCBC lets customers use mobile phones to withdraw cash from ATMs

OCBC Bank is first in Singapore to enable cash withdrawals at ATMs using QR codes — OCBC — “OCBC Bank customers can withdraw cash by just scanning a QR code using the OCBC Pay Anyone app, then authenticating the transaction via fingerprint, faceprint or mobile banking login credentials… Using a QR code instead of keying in a PIN is more secure because biometric authentication can be chosen, a more robust security feature than a PIN that can be revealed or stolen. Further, a physical ATM card can be skimmed while a mobile device cannot.”



What's New in Payments

Ithmaar Bank rolls out biometric ATMs in Bahrain

Ithmaar Bank launches biometric ATM network — Trade Arabia — “Ithmaar Bank customers are no longer required to use their cards at the bank’s ATMs. Instead, they can simply use their fingerprint along with their PIN to process financial transactions… To use the service for the first time, customers will need to register their fingerprint data at their nearest branch. The one-time registration only takes a few minutes and allows customer immediate access to the new service.”




What's New in Payments

CaixaBank rolls out facial recognition ATMs

CaixaBank, the world’s first bank to use facial recognition to withdraw cash at ATMs — CaixaBank — “CaixaBank has become the world’s first financial institution to offer its customers the ability to use facial recognition to withdraw cash from ATMs, without having to enter their PIN… CaixaBank now has this verification system in place in four Store branches in Barcelona, with a total of 20 terminals. The company plans to progressively expand facial recognition across its Store offices from the second half of 2019.”


What's New in Payments

Japan’s Seven Bank to let customers open accounts at in-store ATMs

Seven Bank to use facial recognition to let people open accounts at ATMs across Japan — The Japan Times — “The new ATM operated by Seven Bank, a unit of retailer Seven & I Holdings Co, would be able to confirm the identity of someone wanting to set up a bank account in a few seconds by scanning a photo ID and taking a picture through a high-precision camera… Seven Bank has over 24,000 ATMs at convenience stores, public facilities and elsewhere nationwide. Several thousand of the new ATMs are expected to be installed by summer 2020 in large cities.”


What's New in Payments

Dubai bank adds cardless cash withdrawals to mobile banking app

Emirates Islamic launches cardless cash withdrawal feature via its mobile banking app — Zawya — “Customers can now initiate the cash withdrawal from the bank’s mobile banking app and the funds can then be withdrawn from any Emirates Islamic ATM without using a debit or credit card. This innovative service also allows the bank’s customers to make transfers to recipients using only their mobile phone number. Beneficiaries will receive an SMS with a one-time PIN to withdraw the amount transferred from the closest Emirates Islamic ATM.”



What's New in Payments

ANZ lets customers use smartphones and smartwatches to withdraw cash from ATMs across Australia

ANZ launches smartphone ATM access in an Australian first — ANZ — “ANZ today announced a new way for customers to access cash on the go, using only their smartphone or watch at 2,400 ATMs across Australia… There are more than one million ANZ customers currently using digital wallets loaded with an ANZ-issued card. Between October 2017 and August 2018, ANZ customers made more than 57m mobile payment transactions worth more than A$1.83bn. This was an increase of more than 150% in transaction numbers from the same time a year earlier.”


Feed for stories about ATM.