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Zhengzhou Metro rolls out face scanning across its subway network

China’s subways embrace face-scan payments despite privacy concerns — AsiaOne — “Since the service began trials in September, nearly 200,000 commuters in Zhengzhou have elected to authorise face-scan payments using a local metro service app… While Zhengzhou is among dozens of Chinese cities to introduce such trials, it is the first to deploy the service across its entire subway network.”





Liopa uses lip reading to add security to face recognition systems

Belfast tech startup using automated lip-reading to make user authentication systems more resistant to spoofing attacks — Liopa — “LipSecure works in conjunction with the vendor’s existing FR [facial recognition] system and prompts the user to repeat a random sequence of digits that appear on their screen. Liopa’s AI-based Visual Speech Recognition (VSR) technology checks if the digits have been spoken or mimed correctly and thus determines if there is a ‘live’ person present.”




What's New in Payments

SoftBank and Paytm to launch mobile payments service in Japan?

SoftBank plans payments service for Japan by year-end — Bloomberg — “The service, a collaboration with Indian startup Paytm, will make extensive use of artificial intelligence for mobile payments and other financial services, the people said, asking to not be identified as the plans are private. An announcement is imminent, they said. Dozens of Paytm employees are working in Tokyo on getting the service up and running, one of the people said.”


What's New in Payments

Facebook patent sets out how AIs could accept Messenger payments

Processing payment transactions using artificial intelligence messaging services — USPTO — “One or more embodiments use natural language processing to analyze messages from the user to the messaging bot, and from the messaging bot to the user, to identify a product and a request to purchase the identified product. Based on the identified product and the request to purchase the product, one or more embodiments initiate a payment transaction on behalf of the user based on a natural language conversation and without redirecting the user away from the communications session.”


Bank of America adds AI assistant to mobile banking app

Bank of America delivers first widely available AI–driven virtual financial assistant — Bank of America — “Bank of America is rolling out the first widely available AI-driven virtual assistant of its kind in financial services, Erica, to its 25 million mobile clients… Erica is designed to learn from clients’ behaviours over time, helping them accomplish simple to complex tasks within the mobile banking app with easy-to-follow prompts. Clients can interact with Erica any way they choose, including texting, talking or tapping options on their screen.”


Wells Fargo puts AI into mobile app to help customers manage their money

Wells Fargo adds AI enhancement to mobile app, giving personalized account insights to customers nationwide — Wells Fargo — “Insights range from flagging higher-than-normal automatic monthly payments so that customers may look into a change to a reoccurring bill, to reminding a customer to transfer money from savings to a checking account to avoid a possible upcoming overdraft… Currently there are over 50 different prompts a customer can receive based on past and expected future account activity, with plans to continue adding new insights regularly. The feature will expand to small business and credit card customers later this year.”


Commonwealth Bank introduces chatbot that can answer 200 banking and payments questions

Commonwealth Bank launches chatbot named Ceba — Commonwealth Bank of Australia — “Commonwealth Bank has launched its chatbot Ceba to assist customers with more than 200 banking tasks such as activating their card, checking account balance, making payments, or getting cardless cash… Available 24/7, Ceba can recognise approximately 60,000 different ways customers ask for the 200 banking tasks and will eventually be able to tell customers what they are spending their money on.”


TD Bank acquires artificial intelligence specialist Layer 6

TD Bank Group acquires artificial intelligence innovator Layer 6 — TD Bank — “Layer 6 adds new capabilities to TD’s growing base of innovation talent and know-how. Artificial intelligence has the potential to power a new generation of data-driven applications from personalized and real-time advice to predictive analytics that will shape the future of banking for millions of individuals.”