A group of Capital One customers have begun piloting Eno, a chatbot that uses artificial intelligence to answer requests for account information and to pay bills via SMS and emojis... More
Archive: The Neobanker
Nordea launches PSD2-inspired Open Banking portal
Nordic bank Nordea has launched the first version of its Open Banking/Open API portal, offering third-party developers the chance to collaborate with the bank as part of the requirements laid out by the European Payment Services Directive (PSD2)... More
More than 500m people now have a mobile money account
Over half a billion mobile money accounts have been registered in 92 countries, with 1.3bn transactions processed in December 2016 alone, research from GSMA reveals... More
Mahindra Comviva adds offers and promotions to mobile money platform
PARTNER NEWS: Mahindra Comviva is making it possible for mobile money operators to increase user engagement with the addition of a new service that enables relevant offers and promotions to be delivered automatically to users’ mobile devices... More
India Post to enable Aadhaar money transfers
India Post is to allow consumers to send and receive money using only their Aadhaar number from September 2017, when the government-operated postal system launches its own payments bank... More
Consumers show more trust in mobile wallet security
Global consumers are “more concerned” with protecting their financial and payments information on a computer than protecting the same data in a mobile wallet, ACI Worldwide and Aite Group research reveals, with more than 80% believing their mobile wallet data is secure... More
UK bank tests voice commands with Google Home
Starling Bank, a UK mobile-only bank, is testing an integration of its API with Google Home, the voice-activated speaker powered by Google Assistant... More
3bn digital banking users by 2021
Nearly 3bn users will have access to retail banking services through smartphones, tablets, PCs and smartwatches by 2021, Juniper Research reveals, up 53% from 2017... More
Austrians to open bank accounts from home using online video ID service
Customers of Austria’s Erste Bank und Sparkassen can now open a current or student account using video-based online identification through either a mobile device or desktop computer, saving the “time and effort involved in visiting a branch office”, the bank says... More
Indian mobile wallet adds healthcare services
Indian consumers can now submit prescriptions, buy medicines, find doctors and book appointments through online pharmacy Easymedico using First Global Data subsidiary Msewa’s VPayQwik mobile wallet... More
Japanese bank plans new biometrics firm
Japan’s Sumitomo Mitsui Financial Group is planning to establish a company that provides biometric authentication services together with a “major Japanese IT company and an Irish company as early as this spring”, The Japan News reports... More
Facebook gets Spanish e-money licence
Facebook has obtained a licence to manage money transfers between users in Spain, according to El Pais... More
Mobile wallet provider to launch payments bank
Indian mobile payments provider Paytm has been granted permission from the Reserve Bank of India to formally launch a payments bank... More
White paper explores digital transformation in banking
A 21-page white paper examining the digital banking market is available to download from the NFC World Knowledge Centre... More
Free insurance offer for mobile wallet
Indian consumers using the FreeCharge mobile wallet will have their wallet balance of up to Rs 20,000 (US$293) insured free of charge, Economic Times reports, as long as they are making transactions using the service at least once a month, through a partnership with Reliance General Insurance... More
Amazon India launches online wallet
Indian shoppers on Amazon India can now store funds and complete online purchases in a new feature called Amazon Pay Balance, Live Mint reports... More
Citi app adds range of biometric authentication options
An update to US bank Citi’s mobile banking app allows customers to log in using a range of biometric authentication methods, including fingerprint, voice and facial recognition... More
ANZ could offer mortgages through Apple Pay
Australian bank ANZ has announced it is working with Apple to deliver a wider range of financial products, including mortgages, through Apple Pay, the Sydney Morning Herald reports... More
USAA Bank adds insurance cards to digital wallet
USAA Bank has updated its digital wallet offering to enable users to add their auto insurance card and medical insurance card to the app... More
Australian bank branches stop dealing with cash
Six retail branches of Citi bank in Australia are to stop dealing with cash because of falling demand from customers who prefer to manage their money digitally, the Sydney Morning Herald reports... More