HSBC to let UK customers manage different bank accounts on one screen with new app — CNBC — “Customers can add accounts from up to 21 different banks, including Barclays, Lloyds and Bank of America. When a new account is added, login details for each account are tailored to that bank’s interface… The bank has spent US$2bn globally to work on its digital banking platform.”
Archive: The Neobanker
Japanese banks to develop shared customer ID platform
Japan developing shared ID system for banks — Nikkei Asian Review — “In this set-up, an account holder at one bank can register for a shared ID. If the individual wishes to open an account at a second bank, all she needs to do is provide the common ID through a smartphone app, and confirm her identity through fingerprint or facial scan.”
HSBC uses face recognition to authenticate payments in China
Selfies are the latest way to pay — HSBC — “The customer simply blinks into their camera using the ‘selfie mode’. Their identity is then checked against a photo held on a database. If the pictures match, and the customer enters the correct passcode into their banking app, they can transfer up to RMB50,000 (about US$7,600) a day. Previously, they had to use a token device for authenticating and making transfers.”
Macquarie open banking APIs let customers share transaction data with third parties
Macquarie to give customers data control with new open banking platform — ZDNet — “Information the new platform can share includes personal banking data such as a customer’s transactions and home loan balances, as well as their business and wealth information. It can be plugged into third-party providers like budgeting apps and accounting software, not just competing financial services providers; however, the third-party provider must meet Macquarie’s open platform standards and security criteria before it will turn over the data.”
UK challenger bank unveils open banking marketplace
Starling Bank’s Marketplace goes live — Starling Bank — “The Starling Marketplace is a brand new concept in banking whereby products from other fintech providers — and in the future lifestyle products — can sit within an easily browsed ecosystem all from within the app. These partners integrate with Starling Bank using their Open Banking and PSD2 compliant APIs… Starling is the first bank to have fully open, PSD2-ready APIs that allow collaboration between fintech companies.”
Irish bank’s new app lets customers open account and start making mobile payments in just five minutes
KBC launch new app to revolutionise account openings — KBC Bank Ireland — “KBC’s app is the first of its kind, and works by allowing customers to open, activate and use their bank account at any time, within just five minutes… Apple or Android Pay is ready to use with the account immediately.”
Citi Bot to answer customer queries via Facebook Messenger
Citi launches first Facebook Messenger banking chatbot in Singapore that provides customer account information — Citigroup — “Citi Bot will be able to address a range of common customer needs, including account-specific enquiries such as checking of account balances and transactions, providing credit card bill summaries, rewards and points balances and answering frequently asked questions… The second phase of the Citi Bot will introduce more new features such as card activation, ability to lock and unlock credit cards and transaction alerts for cards.”
Rabobank cuts mobile banking errors with IBAN name checking service
Rabobank introduces IBAN Name Check — Rabobank — “’The IBAN Name Check allows customers to check the name of the beneficiary before the transfer is executed,’ says Alexander Zwart, manager online access at Rabobank. ‘If the entered name differs from the registered account holder, the user can cancel the transfer. Or they receive a warning that the account number doesn’t belong to a company but a private individual. This makes online and mobile banking even easier and safer.’”
ANZ first Australian bank to roll out voice ID for mobile banking
ANZ first Australian bank to roll out voice ID for mobile banking — ANZ — “This is a significant security update that will make it easier for our customers to complete high-value transactions on their smartphones… Customers can now make ‘Pay Anyone’ payments of more than A$1,000 on their mobile without needing to log into internet banking, or remember additional passwords or pins.”
Amazon brings its cash deposit service for the underbanked to the UK
Amazon brings its cash deposit service for the underbanked to the UK — Techcrunch — “Amazon has added the ability for UK users to pay for products and services on its ecommerce platform using cash. The service, called Amazon Top Up, lets shoppers load between £5 and £250 into their Amazon UK account in a single top-up transaction.”
Bank of America, Samsung pilot iris-scan logins
Bank of America, Samsung pilot iris-scan logins — American Banker — “Half of the bank’s mobile app users are using fingerprint authentication, which BofA rolled out in 2015. In addition to the iris scanning pilot, it is exploring the use of facial scanning and voice recognition.”
USAA launches pilot of new skill for Amazon Alexa
USAA launches pilot of new skill for Amazon Alexa — USAA — “USAA’s skill for Amazon Alexa pilot will leverage Clinc’s artificial intelligence conversation management technology to produce a more human-like interaction from Amazon Alexa, as the skill remembers context, follow-up questions, and complex human language. This technology will also learn as members interact with it and infer information not explicitly specified by users throughout a conversation.”
RBC first bank in Canada to enable bill payments using Siri
RBC first bank in Canada to enable bill payments using Siri — Royal Bank of Canada — “Thanks to an update to the RBC Mobile app, Royal Bank of Canada personal banking clients are now the first in Canada who can ask Siri to pay their bills on iPhone and iPad. RBC also launched seamless Interac e-Transfer payments within iMessage, which means clients can send a transfer without leaving their iMessage window.”
Paytm to launch chat feature in mobile app
Paytm to launch chat feature in mobile app — Economic Times — “Digital payments company Paytm will launch a chat facility built into its mobile app which will allow user-to-user communication. The feature is expected to be launched later this month.”
Kakao Bank attracts more than 1m accounts in five days
Kakao Bank attracts more than 1m accounts in five days — The Korea Herald — “Kakao Bank was launched by Kakao Corp, the operator of South Korea’s most widely used mobile messenger Kakao Talk. Users can open accounts easily with a mobile phone number and ID card without having to visit a conventional bank branch.”
TSB to roll out iris scanning tech
TSB to roll out iris scanning tech — BBC News — “Imagine logging onto your bank account just by glancing at your phone. That’s what some TSB customers will be able to do from September when the bank introduces iris recognition to its mobile banking app… Customers will need the latest Samsung Galaxy S8 to use the new way of accessing their TSB accounts.”
Wells Fargo wants its ‘Control Tower’ to manage your digital financial life
Wells Fargo wants its ‘Control Tower’ to manage your digital financial life — Fortune — “Control Tower will allow Wells Fargo customers to track every place they’ve shared their payment information, whether it be via a device, mobile wallet, or online retailer… If their card expires or is re-issued, consumers can simply push the data for the new card out to retailers and mobile wallets through the Wells Fargo app.”
Sub-Saharan Africa driving global market for mobile money
Sub-Saharan Africa driving global market for mobile money — GSMA — “The new study points to a decade of growth in mobile money services in the region following the launch of M-Pesa in Kenya in 2007. It notes that there are now seven markets in the region where more than 40% of adults are active mobile money users: Gabon, Ghana, Kenya, Namibia, Tanzania, Uganda and Zimbabwe.”
Open Banking launches account information and payment initiation API specifications
Open Banking launches account information and payment initiation API specifications — Open Banking — “The payments initiation API will enable third parties to set up secure payments on behalf of customers and, once authorised by the customer, submit the payment for processing. The specification currently caters for the submission of a single, immediate, domestic payment from UK personal and business current accounts and is payment scheme agnostic.”
Danske Bank launches digital pocket money
Danske Bank launches digital pocket money — Danske Bank — “In the pocket money app, children can see when their pocket money is paid into their account and how their savings develop, while parents can use Mobile Banking to transfer money and keep an eye on their children’s pocket money… The solution includes a pocket money card, which can be used in ATMs, for payment in stores or online, if the parents allow this.”