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Sainsbury’s halts cashierless supermarket pilot

Supermarket chain Sainsbury’s has added a manned till and two self-checkout stations to the London store it opened in April as the UK’s first checkout-free supermarket.

Consumer take-up has been “as expected”, the retailer told Just-drinks, but “lines sometimes formed at a help-desk because some shoppers still wanted to pay by cash or card.”

“Not all customers were ready for a till-free store,” a spokesperson said.

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