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PhilCare uses NFC phones to speed up health services in the Philippines

Customers of health care provider PhilCare can now hand over contactless membership cards to any of the company’s 200 service providers in the Philippines to provide access to their account details with a tap of a Samsung NFC phone.

PhilCareThe company is rolling out the cards in order to make hospital health care provision “faster, more efficient and close to paperless.”

“In most cases, hospitals require cardholders to secure letters of authorisation from their health maintenance organisation (HMO) before getting medical services,” PhilCare says. “All these are no longer necessary for NFC-powered PhilCare cards as members only need to hand over their cards to any of the 200 service providers of PhilCare with NFC-capable phones from Samsung.

“With a single tap, hospitals and clinics can now determine coverage and benefits of a member, as well as other details of the member’s account.”

“We’ve been looking for the best technology to make medical services smoother and more convenient for our clients and providers and NFC seems to be the perfect fit for this goal,” says Patty Henson, SVP and chief marketing officer at PhilCare.

“This new technology is the first of its kind in the Philippine health care industry and allows patient information to be updated in real-time, ensuring a quick, efficient and accurate service. We are very excited with this technology and in the future, we hope to set up a rewards program for members with the NFC cards.”

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